Accessibility

Accessibility Statement for Visit Longmont

This is an accessibility statement from Longmont Area Visitors Association dba Visit Longmont.

Measures to Support Accessibility

Longmont Area Visitors Association dba Visit Longmont takes the following measures to ensure accessibility of Visit Longmont:

• Include accessibility throughout our internal policies.
• Train staff regularly on accessibility standards and best practices.
• Assign clear accessibility goals and responsibilities.
• Employ formal accessibility quality assurance methods using third-party tools and user testing.
• Involve individuals with disabilities to design personas.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Visit Longmont is working towards full conformance with WCAG 2.1 Level AA. Currently, most areas of the site meet these standards, and we are actively addressing areas that do not fully conform.

Feedback

We welcome your feedback on the accessibility of Visit Longmont. Please let us know if you encounter accessibility barriers on Visit Longmont:

• Phone: 720-213-6510
• E-mail: staff@visitlongmont.org
• Visitor Address: 320 Main St. Longmont, CO 80501
• Direct Feedback: Use the "Report an Issue" form available at the bottom of the website footer.

We aim to respond to feedback within 1 business day for critical issues and within 3 business days for non-critical issues.

Technical Specifications

Accessibility of Visit Longmont relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML
• CSS
• JavaScript
• JQuery
• Modernizr
• ZURB Foundation
• ARIA (Accessible Rich Internet Applications)

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and Alternatives

Despite our best efforts to ensure accessibility of Visit Longmont, there may be some limitations. Below is a description of known limitations and potential solutions. Please contact us if you observe an issue not listed below.

1. Homepage Video Autoplay Without Controls
   • Description: The homepage features an autoplaying video that lacks visible controls for play, pause, or stop.
   • Interim Solution: Use browser settings or extensions to pause autoplay content. Contact us if assistance is needed.
2. Insufficient Color Contrast
   • Description: Some text elements may not have adequate contrast against their backgrounds.
   • Interim Solution: Use browser extensions such as a color contrast checker. Contact us for alternative formats.
   • Planned Fix: Fix expected by Jan 31, 2025
3. Non-Descriptive Link Texts
   • Description: Links with generic text like "Click here" or "Read more" do not provide sufficient context.
   • Interim Solution: Report specific instances using the "Report Issue" form.
   • Planned Fix: All instances are being addressed immediately upon discovery.
4. Inconsistent Heading Structure
   • Description: Improper use of heading levels disrupts content flow for screen reader users.
   • Interim Solution: Report specific instances using the "Report Issue" form.
   • Planned Fix: Fixes are being implemented with a target completion date of January 31, 2025.
5. Lack of ARIA Landmarks
   • Description: The absence of ARIA landmarks can impede assistive technology users from understanding page structure.
   • Interim Solution: Report specific issues using the "Report Issue" form.
   • Planned Fix: ARIA landmarks are being added to key sections of the site by January 31, 2025.
6. Form Labeling Issues
   • Description: Forms without properly associated labels can confuse screen reader users.
   • Interim Solution: Contact us for assistance if form fields are unclear.
   • Planned Fix: Fixes are underway and expected by January 31, 2025.

Assessment Approach

Longmont Area Visitors Association dba Visit Longmont assessed the accessibility of Visit Longmont by the following approaches:

• Self-evaluation
• Third-party evaluation tools.

An evaluation report for Visit Longmont is available at: https://acsbace.com/reports/677ed5d02e00f187760944b9?brandId=677ed83ec952f4d41af94430&marketing=true.

Formal Complaints

Please submit a complaint using our "Report an Issue" form available at the bottom of the website footer. Visit Longmont will address the issue within 3 business days for minor issues or provide a timeline for resolution for more complex issues. We will keep you updated throughout the process.

Formal Approval of this Accessibility Statement

This Accessibility Statement is approved by:

• Longmont Area Visitors Association dba Visit Longmont
• Kristen Garland, Digital Content Manager

Review and Updates

This statement will be reviewed annually or as significant updates are made to the website.

Date This statement was created on 10 January 2025